Privacy Center
How we protect your data and respect your privacy
At JourneyLoop, privacy isn't an afterthought—it's the foundation of our platform. Independent coaches entrust us with their most sensitive client data, and we take this responsibility seriously. We believe in complete transparency about what data we collect, how we use it, who can access it, and how you maintain control. Only you and your client can access their session data. No one else.
Privacy Topics
Data Collection
What data we collect, why we collect it, and what we DON'T collect.
Data Access
Who can see your data, admin access policies, and third-party access.
Data Retention
How long we keep your data and what happens when you delete your account.
Your Rights
Access, export, delete, correct, and control your data at any time.
Legal Compliance
GDPR, CCPA compliance, and how to contact our Data Protection Officer.
Coach IP Protection
How we protect your coaching methodology and intellectual property.
Privacy at a Glance
Bank-Level Encryption
AES-256 encryption at rest, TLS 1.2+ in transit
Secure Session Recording
RecallAI stores audio, video, and transcripts with encryption
Zero AI Training
Your data never trains AI models
One-Click Deletion
Delete your account instantly from settings
Complete Isolation
No data sharing between coaches
Full Control
Export, access, or delete your data anytime